Our learning partners say it best
We know how critical customer reviews are to a business, and we're proud to show you what our customers say about us. We are privileged to work with the management and staff of so many wonderful credit unions, who we refer to as our 'learning partners'. We firmly believe that if we provide the products and service that these credit unions need, they will be our best spokespersons.
CU Training (TLC) courses are ideal for orientation of new hires. The courses are to the point and do not tie new staff up too long. CU Training ensures the content is updated timeously when changes occur in the subject matter and support is friendly and efficient.
Charles Newberry, Manager of Human Resources Williams Lake and District Credit Union, BC
Kingston Community Credit Union has used CU Training as a resource for employee training for a number of years. Last year we introduced our board to CU Training via Board 360. Our board found the training to be relevant and easy to navigate. The topical webinars were great and Director self-assessment tools are fantastic!
Kathy Lavorato, Manager of Compliance/Operations Kingston Community Credit Union, ON
The TLC is very important to Community Credit Union as this sets the stage for our continued yearly learning in regards to required Anti Money laundering. All new employees who are hired, it is mandatory they go through this training before seeing members. Existing staff have to refresh their learning, as there is continued changes that come out from FINTRAC. As an administrator/CAMLO it helps to see learning completed and track progress, so all employees have net the mandatory learning. We recently had a FINTRAC audit on site and was asked to show proof of learning. I was able to show my 2018 results and list of employees with all the completed modules. We set the bar high with a 90% pass mark on all our courses. The auditor was impressed with the detail, dates, course names and marks. We also use the other courses besides the AML to help monitor completion each fiscal year. As mentioned a great tool to have in regards to continued learning and monitoring.
Wilfred Ross, Director of Risk Operations Community Credit Union of Cumberland Colchester, NS
At Sunshine Coast Credit Union, we use Board 360 as an important training tool for our directors. Board 360 provides incredible value by connecting our directors with industry experts and providing them with education that reflects their current environment. The flexible, as-you-need-it style courses and videos fit into their busy schedules. We would recommend Board 360 to any credit union as an important part of their director education plan.
Alex Kostenko, Corporate Secretary Sunshine Coast Credit Union, BC
Vision CU has used TLC Platform since 2012 and the Board 360 since 2017. The TLC program has been great. It is visually pleasing, and easy to navigate. The content is keep up to date. The admin side is great for assigning courses and personalizing any additional information to your CU and great for tracking. Our Board enjoys being able to take courses on their own time, from anywhere they have their laptop and internet. The courses are short but informative. A great option for those that do not want to participate in a class room setting.
Pauline Marcinkowski, VP, Banking Operations Vision CU, AB
Stride Credit Union has been with CU Training for several years and have had great service every step of the way. The recent up-dates tell us they are keeping things current and we love the new look! Many staff take advantage of the unlimited course library and appreciate that they don’t need to get approval or pay additional fees. CU Training is an awesome tool in our Credit Union’s learning.
Leanne Dewis, Director of Employee Experience Stride Credit Union, MB
The support we have received from CU Training has been fantastic….everything from site training, to answering simple questions. The team responds immediately and always very helpful! This site has helped us look after the compliance AML training for staff and our Directors, and many other courses…the staff find the site easy to navigate, the course well instructed and simple to follow. We value our relationship with CU Training.
Lydia Johnson, General Manager V.P. Credit Union, BC
Board 360 is a value added learning and development tool for our Board of Directors. Our Directors find it easy to navigate and complete a variety of relevant Board of Director related courses. It also includes specific "Just a Minute" videos on current topics presented by professionals in the industry. We are very satisfied with Board 360 and recommend it to other Credit Unions for their Director training needs.
Paul Johnson, AVP Project Management Office & Corporate Secretary Coastal Community Credit Union, BC
LCU is a small CU in west central Saskatchewan and due to our geographical location it can be difficult for board members to attend training sessions due to the travel time. The Board 360 platform allows them to gain the knowledge they seek, from the comfort of their own home. This has eased the burden on new board members and also gives our incumbents a chance to refresh their knowledge. LCU also utilizes the TLC platform and it has provided the staff with a great option to complete their annual AML training as well as a multitude of other courses. The best part of it all is the friendly people at CU Training and how they care about our organization.
Adam Franco, General Manager Luseland Credit Union, SK
Dodsland and District Credit Union has utilized both the Board 360 Platform and TLC Platform for a few years. It has been extremely valuable to our board as it provides great training at an affordable price that can be completed from the comfort of their home and on their schedule. For our employees it provides them with the required annual training options as well as a multitude of other training. The staff at CU Training are always extremely helpful and provide great service.
Trent Nienaber, General Manager Dodsland and District Credit Union Limited, SK
Board 360 is a valuable tool that allows our directors the opportunity to educate themselves and connect with industry experts in a simplistic format that is very easy to navigate.
Anita Jensen, Corporate Affairs & Governance Manager Aldergrove Credit Union, BC
At PenFinancial Credit Union, we find Board 360 provides an enormous benefit to all our directors regardless of their experience. The vast array of courses and videos are informative, worthwhile and beneficial from onboarding a new director to challenging veteran board members. The subject matter is tailored to credit union business and provides insight into the dynamic structure of our organization.
Rebecca Havill, Vice President, Compliance PenFinancial Credit Union, ON
I recommend Board 360 as an excellent director training program. The course material is current, relevant and kept up to date by subject-matter experts. The fact that Deposit Guarantee Corporation of Manitoba views it as an acceptable training program for directors of small and medium-sized credit unions was the icing on the cake for us!
Mike Taylor, General Manager (Retired) Winnipeg Police Credit Union, MB