A powerful credit union training solution
Designed to save time, reduce workloads, and provide an appealing learning experience, TLC 360 is a full-circle credit union training solution with all the features administrators, managers, and learners need for their credit union training.
TLC 360 is a fresh new version of our legacy application, The Learning Center (TLC).
What can TLC 360 do for your credit union?
Improve member service
A better-educated employee is an employee who is better able to assist your credit union's members. TLC 360's credit union-specific courses gives employees the confidence to share their knowledge with members, thereby improving member satisfaction and retention.
When employees receive effective training, your credit union's risk is reduced. TLC 360 contains extensive course material in topics such as anti-money laundering, privacy, cyber security, and workplace violence — all topics that your credit union must address. And rest assured that our content is verified and accurate — all TLC 360 modules have been authored by or in conjunction with financial industry experts, and are immediately updated when regulatory changes occur.
TLC 360 gives employees the tools to take charge of their own learning, encouraging professional growth and career development. TLC 360 also reduces training administration, freeing up senior staff for other duties, including mentoring younger employees.
Which TLC 360 is right for your credit union?
TLC 360 is available in three versions. We know one is just right for your credit union.
TLC 360 Pro is the ideal solution for credit unions that need comprehensive, full-featured learning administration. TLC 360 Pro includes the core features of TLC 360 Basic, plus an extensive training library, and the ability to edit existing courses or create your own with the Mentor Pro course authoring tool.
TLC 360 Platinum is CU Training’s cost-effective learning suite that combines all the features of TLC 360 Pro with an extensive business skills library provided in partnership with Skillsoft. This all-in-one solution provides credit unions with a range of learning options in a single affordable application.
|Comprehensive learning management system||✔||✔||✔|
|Easy-to-use employee training application||✔||✔||✔|
|120+ credit union foundational course and exam library||✔||✔||✔|
|Extensive compliance training||✔||✔||✔|
|Login screen can be branded for your credit union||✔||✔||✔|
|Runs on virtually any device, including tablets||✔||✔||✔|
|Built-in tracking of course and exam activity||✔||✔||✔|
|At-a-glance of their training status for learners||✔||✔||✔|
|Coaching reports enable supervisors to review exam results of less than 100%||✔||✔||✔|
|Randomized exam questions to ensure integrity of exam results||✔||✔||✔|
|Knowledge wizards evaluate understanding and can tailor course accordingly||✔||✔||✔|
|Toll-free support from experienced credit union trainers||✔||✔||✔|
|1,400+ competencies, assignable by position and/or employee||✔||✔|
|Number of exam retakes can be customized||✔||✔|
|Built-in Basic reports and customizable Advanced reports||✔||✔|
|Data import systems that interfaces with most HRIS systems||✔||✔|
|Schedule training for all staff, or by branch, group, position, or individual||✔||✔|
|Scheduling and tracking of classroom courses||✔||✔|
|Knowledge gap analysis to assist with career planning||✔||✔|
|Training Roadmap to guide employees' career development||✔||✔|
|MENTOR Pro integrated course authoring system||✔||✔|
|Exam results analyzable by branch, position, group, and individual employee||✔||✔|
|Customizable courses and exams||✔||✔|
|External courses can be imported||✔||✔|
|Business Skills Development bundle (265 courses and exams)||Available