Several courses in CU Training’s TLC learning library have been updated. These include:
REG08: FATCA and CRS – This course has been updated to reflect information that employees should be aware of regarding reporting requirements for accountholders who are residents or citizens of countries outside of Canada.
STANDARDS03: Accessibility Standards – This course has been updated to reflect that there are now two provinces (Ontario and Manitoba) with Accessibility Standard legislation that addresses specific customer service standards. In addition, Canada is now proposing federal legislation that identifies the area of accessibility, and ensuring that products, services and facilities are accessible to people with disabilities.
If you need assistance to determine if your credit union’s TLC library has been updated, please contact Support at email@example.com